Global Survey of Public Servants
Together with colleagues from the World Bank and Stanford University, we created the Global Survey of Public Servants to encourage governments to adopt civil service surveys as comparable management
Civil service surveys
Our Approach
Our best-in-class civil service survey instruments deliver actionable management diagnostics to improve personnel management and motivation in government.
As Co-Founders of the Global Survey of Public Servants – a joint initiative with the World Bank and the Stanford University Governance Project – our surveys allow governments to benchmark themselves internationally against dozens of other countries. Governments get granular data to help them understand how to improve personnel management practices – from onboarding to performance management to leadership, to name just a few.
Presentation to Parliament of Lithuania
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Governments have conducted civil service surveys with us to-date
Spotlight on Chile
With the Chilean government and the University of Chile, we implemented the National Survey of Public Servants in Chile. The survey marked the launch of government-wide surveys on staff management and motivation in Chile’s government. It was covered in numerous media articles and helped dozens of public sector organizations in Chile improve management practices through reports and data dashboards tailored to each institution.
An ideal survey diagnostic to pursue evidence-based civil service reforms
Pedro GuerraCivil Service Deputy Director, Government of Chile
Selected projects
Survey of Public Officials in National Statistical Offices (NSOs) in Latin America
With the Inter-American Development Bank, we collaborate on a project to survey public officials in National Statistical Offices (NSOs) across Latin America and the Caribbean to better understand management practices and their effectiveness in NSOs.